AUTHORIZATION FOR RETURNS OR REPLACEMENT: To obtain Raffle House 10 authorization to return an item for credit or replacement, simply call or email Raffle House 10 within 14 days of purchase. Non-defective merchandise returns incur a 20% restocking fee, and must be returned within 14 days of purchase. CONDITIONS: Non-defective merchandise must meet the following conditions to qualify for return acceptance: Merchandise must be in its original minimum inner pack quanity, as shipped by Raffle House 10. Broken quantity inner packs are not returnable. Merchandise, merchandise packaging,and inner pack must bear no markings or be otherwise defaced or damaged.